This website is owned and operated by Titan Company Limited (henceforth ‘Titan Company Ltd’ or ‘Titan’ or ‘we’ or ‘us’ or’www.titan.co.in’ or’TCL’) having its registered office at #, Sipcot Industrial Complex, Hosur -635126, Tamil Nadu and its corporate office at Tower A, Golden Enclave, HAL Airport Road, Bangalore- 560017, Karnataka.
In using the services provided by titan.co.in, of Titan Company Ltd, you are deemed to have accepted the terms and conditions listed below or as may be revised from time to time, which is, for an indefinite period and you understand and agree that you are bound by such terms and conditions till the time you access this website.
Titan Company Ltd reserves the right to change these terms and conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible. All rights including copyright, in this website are owned by Titan Company Ltd. Any use of this website or its contents, including copying or storing it in whole or part without the permission of Titan Company Ltd is prohibited.
If you have any queries about these terms and conditions or any complaints or suggestions regarding our website, please feel free to write to ecomsupport@titan.co .in or call us on our 1800-108-1100 (Timings: 10.00 A.M – 7.00 P.M Indian Standard Time)
If you are below 18 years of age, you are prohibited to use/purchase/contract from or with this website. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 are not eligible to use this website.
Those who choose to access this website from outside India are responsible for compliance with local laws and if to the extent local laws are applicable. Currently, we deliver products only within India. In case if any Indian states prohibit direct sale of merchandise from other states and require special documentation to effect such a sale without dual taxation, if we receive an order from such states or to be delivered to such states under such circumstances we retain the right to accept or reject the order.
Prices throughout this website are quoted in Indian Rupees (INR) and payment can only be accepted in this currency. Prices include VAT (Value Added Tax)/CST, packing & shipping charges. Gift packing costs will be charged over and above the total price of the order.
In case of international credit cards, the transaction amount will be converted to INR before the payment is accepted. Currency conversion charges may apply according to your credit card policy. The payment made by you will be deducted from your account after sending you a confirmation mail.
All products and the information displayed on titan.co.in constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the terms and conditions as listed herein. We reserve the right to accept or reject your offer in part or in full. Our acceptance of your order will take place upon the dispatch of the product(s) ordered. Dispatch of product(s) ordered, may or may not happen at the same time. In such a scenario, that portion of the order which has been dispatched will be deemed to have been accepted by us and the balance would continue to be an offer to us and we reserve the right to either accept or reject the balance offer.
No act or omission of Titan Company Ltd prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer. If you have provided us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and confirm dispatch and therefore, acceptance of the order thereafter.
We have made every effort to display the colours and sizes of our products that appear on our website as accurately as possible. However, as the actual colours you see will depend on your monitor. We cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery. Packaging of the product may vary from that displayed on the website.
A tentative delivery time will be given along with the formal order confirmation email. The exact delivery date shall be provided as soon as your order is ready for dispatch. Alternatively, all registered users can track their order by checking Track Order and determine the order status.
You have to provide true, accurate, current and complete information about yourself while registration on titan.co.in and otherwise.
Titan Company Ltd reserves the right, at its sole discretion, to limit the quantity/ value of the items purchased by you and such restrictions may be applicable to orders placed by the same account, the same credit/debit card and also to orders that use the same billing and/ or shipping address. We will provide notification to the customer should such limits be applied. Titan Company Ltd reserves the right at its sole discretion to prohibit sales to anyone as it may deem fit.
You are prohibited from violating or attempting to violate the security of this website, including, without limitation:
There may be certain orders that we are unable to accept and are constrained to cancel. We reserve the right at our sole discretion to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional information or verification before accepting any order. We will inform you if the entire order or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit / debit card has been charged, the required amount will be deposited into your account or payment will be made via cheque.
Titan.co.in is committed to ensuring full customer satisfaction with respect to the products available on our website, security & customer assistance. However, if you are not happy with the product, you can choose to return the order.
Jewellery:
We reserve the right to not allow the exchange of jewellery products due to the differential that may arise, as no two products will be exactly the same weight & hence price.
However, if you choose to cancel the order(before shipment) or return the product because of receiving it in damaged condition, the refund will be made directly to your account or issued by cheque.
We understand that your privacy is important to you and we respect that. We ensure you that titan.co.in maintains complete confidentiality of the details that you have shared with us and will not share it with any third party.
We may ask for certain details such as name; date of birth; e-mail address; residential address; contact number etc for registration purposes or for giving feedback , contests , newsletters and placing an order. At any point in time you can unsubscribe to our newsletters or any other information which you may receive from titan.co.in.
Also, for enhanced security, titan.co.in does not accept any financial information on its servers. All information entered by the customer is directly received through our payment gateway and are transmitted to their respective banks’ servers. All this is done through industry standard encryption protocol known as SSL (Secure Socket Layer).
The payments on our website are processed by a third party who has signed a non-disclosure agreement with us and therefore, are not allowed to share any personal information of the customers.
Titan Company Ltd reserves the right to recover the cost of goods, collection charges, damages caused to Titan Company Ltd and legal expenses from persons using the site fraudulently. Titan Company Ltd reserves the right to initiate legal proceedings against such persons for fraudulent use of the website and any other unlawful acts or acts or omissions in breach of these terms and conditions.
Titan Company Ltd owns the copyright to all the contents of this website, including images. All trademarks and other intellectual property are owned or licensed to us (unless otherwise specified).
You shall not copy, reproduce, distribute, republish, download, display, post or transmit any part of the website without the written consent from us.
You may print or download any pages for your own personal and non-commercial use only. If you have any doubts about what you can do, please email us at ecomsupport@titan.co.in
While our website is accurate as possible, we cannot accept responsibility for any inaccuracies or errors beyond our reasonable control. We cannot guarantee that coloured images will be rendered correctly on different computer monitors.
You shall not use the website in any way that will damage it or interrupt its provision. You shall not use the website to transmit or post any computer viruses.
We cannot guarantee that the website is free from computer viruses, and you should take your own precautions in this respect.
We will try to make sure that the website is always available. However, this is not always possible, and we are not liable if the website is unavailable.
LinksThe website may contain links to other websites; these external websites are not under our control. We cannot be held responsible for such websites and cannot make any warrantees about them. We provide these links because we think they might interest you, but we do not monitor or endorse these websites.
LiabilityWe take no responsibility for any loss or damage suffered as a result of our “order online” service or goods supplied using the same, except as required by law, even if we could have foreseen the loss, or the possibility of it was brought to our attention.
Changes to the Site DisclaimerWe reserve the right to change the site disclaimer from time to time. If this happens, we will notify you by posting the updated site disclaimer on the website. If you do not wish to be governed by the revised site disclaimer, we request you to refrain from using the website.
This site disclaimer is governed by the laws of India and you and we agree to use the courts of Bangalore jurisdiction if there is any dispute between us.
If any part of this site disclaimer is found to be invalid by law, the rest of them remain valid and enforceable.
Currently, titan.co.in delivers to these select cities in India Check here and we offer free delivery on all products shipped within India.
At present, we do not have the option to deliver a single order to multiple destinations. You will need to place different orders for shipment to multiple destinations.
All registered users have the option to track their orders by clicking on Track Order
The time taken for delivery tends to vary according to the destination; however, we make our best efforts to ensure that the order is delivered within 5-7 working days of you placing the order. In the unlikely event that we fail to deliver your order within the stipulated period, we shall cancel the order and notify you regarding the same. In such cases, the refund will be made directly to your account via the same mode through which the payment was made or via cheque.
We only partner with reputed courier agencies to ensure that the products reach you promptly and in perfect condition. We also ensure that the delivery is made to the recipient and thus require the following ID proof for verification:
PLEASE NOTE: Recipient needs to keep a photo copy of any of the following national approved photo id proofs handy for receiving the delivery:
For any customer assistance, you can call on our toll-free number 1800 108 1100 or write to ecomsupport@titan.co.in or use the “Live Chat” option available on our website.
All reviews, comments, feedback, postcards, suggestions, ideas and other submissions disclosed, submitted or offered in connection with your use of this website will be and remain the property of titan.co.in. Such disclosure, submission or offer of any comments shall constitute an assignment to titan.co.in of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the comments.
Thus, titan.co.in owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise of any comments. www.titan.co.in will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any comments you submit for any purpose whatsoever, without restriction and without compensating you in any way.
www.titan.co.in will be under no obligation -
www.titan.co.in does not regularly review posted comments, but does reserve the right (but not the obligation) to monitor and edit or remove any comments submitted to the website. You grant www.titan.co.in the right to use the name that you submit in connection with any comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any comments you submit. You are and shall remain solely responsible for the content of any comments you make and you further agree to keep indemnified www.titan.co.in and its affiliates for all claims resulting from any comments submitted by you. www.titan.co.in and its affiliates are not responsible nor assume any liability for any comments submitted by you or any third party.
www.titan.co.in reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this website.
Access to this website does not authorize anyone to use any name, logo or mark in any manner.
All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this website (collectively “content” are intended solely for personal and non-commercial use. You may download or copy the contents and other materials displayed on the website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You will not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the contents of the website or any related software. All software used on this website is the property of www.titan.co.in or its suppliers and they are protected by Indian and international copyright laws.
We are not liable for any delay in the performance or non-performance of any of our obligations hereunder and shall not be liable for any loss or damages caused thereby where the same is occasioned by any cause whatsoever that is beyond our control including but not limited to an act of God, war, civil disturbance, governmental or parliamentary restrictions, prohibitions or enactments’ of any kind, import or export regulations, exchange control regulations or accident or non-availability/ delay in transport.
This user agreement is effective unless and until terminated by either you or www.titan.co.in. You may terminate this user agreement at any time by informing us in writing through Indian postal services by registered/ speed post that you no longer wish to be associated with this website, provided that you discontinue any further use of this website.
www.titan.co.in may terminate this user agreement at any time and may do so immediately without notice, and accordingly deny you access to this website. Such termination will be without any liability to www.titan.co.in. Upon any termination of the user agreement by either you or www.titan.co.in, you must promptly destroy all materials downloaded or otherwise obtained from this website, as well as all copies of such materials, whether made under the user agreement or otherwise. www.titan.co.in’s right to any comments shall survive any termination of this user agreement. Any such termination of this user agreement shall not cancel your obligation to pay for the product(s) already ordered from the website or affect any liability against you that may have arisen under the user agreement.
This user agreement shall be construed in accordance with the applicable laws of India. The courts at Bangalore shall alone have exclusive jurisdiction in any proceedings arising out of this agreement.
www.titan.co.in reserves the right at any time to modify the terms and conditions of this user agreement without any prior notification to you. Subsequent to any such modification of the user agreement, we will inform you of the modifications in the user agreement through e-mail at the address provided by you while registration on www.titan.co.in. You can access the latest version of the user agreement at any given time on www.titan.co.in. You should regularly view the user agreement on www.titan.co.in. In the event the modified user agreement is not acceptable to you, you undertake to discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed and accepted to the modified terms and conditions and you undertake to abide by the modified terms and conditions and you undertake to abide by the modified user agreement.