Terms of Use


This website is owned and operated by Titan Company Limited (henceforth ‘Titan Company Ltd’ or ‘Titan’ or ‘we’ or ‘us’ or’www.titan.co.in’ or’TCL’) having its registered office at #, Sipcot Industrial Complex, Hosur -635126, Tamil Nadu and its corporate office at Tower A, Golden Enclave, HAL Airport Road, Bangalore- 560017, Karnataka.

In using the services provided by titan.co.in, of Titan Company Ltd, you are deemed to have accepted the terms and conditions listed below or as may be revised from time to time, which is, for an indefinite period and you understand and agree that you are bound by such terms and conditions till the time you access this website.

Titan Company Ltd reserves the right to change these terms and conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible. All rights including copyright, in this website are owned by Titan Company Ltd. Any use of this website or its contents, including copying or storing it in whole or part without the permission of Titan Company Ltd is prohibited.

If you have any queries about these terms and conditions or any complaints or suggestions regarding our website, please feel free to write to ecomsupport@titan.co.in or call us on our 1800-108-1100 (Timings: 10.00 A.M – 7.00 P.M Indian Standard Time)

Eligibility Criteria

If you are below 18 years of age,you are prohibited to use/purchase/contract from or with this website.Persons who are "incompetant to contract" within the meaning of the Indian Contract Act, 1872 are not eligible to use this website.

Those who choose to access this website from outside India are responsible for compliance with local laws and if to the extent local laws are applicable. Currently, we deliver products only within India. In case if any Indian states prohibit direct sale of merchandise from other states and require special documentation to effect such a sale without dual taxation, if we receive an order from such states or to be delivered to such states under such circumstances we retain the right to accept or reject the order.

Pricing And Payment

Prices throughout this website are quoted in indian rupees(INR) and payment can only be accepted in this currency.Prices include VAT(value Added Tax)/CST,packing and shipping charges.Gift packing costs will be charged over and above the total price of the order.

In case of international credit cards, the transaction amount will be converted to INR before the payment is accepted. Currency conversion charges may apply according to your credit card policy. The payment made by you will be deducted from your account after sending you a confirmation mail.

All products and the information displayed on titan.co.in constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the terms and conditions as listed herein. We reserve the right to accept or reject your offer in part or in full. Our acceptance of your order will take place upon the dispatch of the product(s) ordered. Dispatch of product(s) ordered, may or may not happen at the same time. In such a scenario, that portion of the order which has been dispatched will be deemed to have been accepted by us and the balance would continue to be an offer to us and we reserve the right to either accept or reject the balance offer.

No act or omission of Titan Company Ltd prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer. If you have provided us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and confirm dispatch and therefore, acceptance of the order thereafter.

We have made every effort to display the colours and sizes of our products that appear on our website as accurately as possible. However, as the actual colours you see will depend on your monitor. We cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery. Packaging of the product may vary from that displayed on the website.

Delivery Schedule

A tentative delivery time will be given along with the formal order confirmation email. The exact delivery date shall be provided as soon as your order is ready for dispatch. Alternatively, all registered users can track their order by checking Track Order and determine the order status.

Your Obligations

You have to provide true,accurate,current and complete information about yourself while registration on titan.co.in and otherwise

  • To maintain and promptly update registration data to keep it true,accurate,current and complete.If you provideany information thatis untrue,inaccurate,incomplete or not current or if Titan Company Ltd has reasonable grounds to suspect that such information is untrue, inaccurate, incomplete, not current or not in accordance with this user agreement, we have the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the website.
  • In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information), any extra cost incurred by Titan Company Ltd for re-delivery shall be claimed from you and you will bear such expenses.
  • You will provide authentic and true information in all instances where such information is requested of you. Titan Company Ltd reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation, your details are found to be untrue (partly or wholly), Titan Company Ltd has the right in its sole discretion to reject the registration and debar you from using the services of titan.co.in and or other affiliated websites without prior intimation whatsoever.
  • The address at which delivery of the product(s), ordered by you, is to be made is correct and proper in all aspects.
  • Before placing an order you shall check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale and invitation to offer included in the item’s description.


Titan Company Ltd reserves the right,at its sole restriction,to limit the quantity/value of the items purchased by you and such restrictions may be applicable to orders placed by the same account,the same debit/credit card and also to orders that use the same billing and/or shipping address.

We will provide notification to the customer should such limits be applied. Titan Company Ltd reserves the right at its sole discretion to prohibit sales to anyone as it may deem fit.

Site Security

You are prohibited from violating or attempting to violate the security of this website,including, without limitation:

  • Accessing data not intended for you or logging on to a server or an account for which you are not authorized to access
  • Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization
  • Attempting to interfere with service to any other user, host or network , including , without limitation via means of submitting a virus to the site, overloading, “flooding”, spamming , “mail-bombing” or “crashing”
  • Sending unsolicited email, including promotions and/ or advertising of products or services.
  • Forging any TCP / IP packet header or any part of the header information in any email or newsgroup, posting violations of system or network security may result in civil or criminal liability. Titan Company Ltd will investigate occurrences that may involve such violations and may involve, and cooperate with law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this site or any activity being conducted on this site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including, without limitation, browsers, spiders, robots, avatars or intelligent agents) to navigate or search this site other than the search engine and search agents available on this site and other than generally available third party web browsers (e.g. Microsoft Explorer, Google Chrome, Mozilla Firefox)

Cancellation By Titan Company Limited

There may be certain orders that we are unable to accept and are constrained to cancel.We reserve the right at our sole discretion to refuse or cancel any order for any reason

Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional information or verification before accepting any order. We will inform you if the entire order or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit / debit card has been charged, the required amount will be deposited into your account or payment will be made via cheque.

Return And Exchange Policy

Titan.co.in is committed to ensuring full customer satisfaction with respect to the products available on our website,security & customer assistance.

However if you are not happy with the product,you can choose to return the order.

We reserve the right to not allow the exchange of jewellery products due to the differential that may arise, as no two products will be exactly the same weight & hence price.

However, if you choose to cancel the order(before shipment) or return the product because of receiving it in damaged condition, the refund will be made directly to your account or issued by cheque.